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Why You Should (Almost) Never Use Flash

Macromedia Flash is a program that allows users to create vibrant, fancy websites full of vector graphics, animations, music, sound clips, gradients, and so on. It’s a favourite of both amateur weekend warriors and large designer studios alike. Every musical artist seems to have a Flash website (for example see Coldplay's website), as well as some of the biggest web design companies on the planet.

Why, then, would I say that you should almost never use Flash?

Search Engines Hate Flash

What good is a website that no-one can find? Since Flash embeds text like an image, search engines aren’t able to read any content that’s in Flash format. This means that when the Google “bot,” for example, attempts to read your website and place it in the Google search rankings, it’s unable to do so because all of your text is embedded in Flash. A text-based website (such as this one) is easily readable by search engines and is more likely to achieve success in the search rankings.

While it’s true that some search engines are becoming more proficient at reading and indexing Flash-based pages, this functionality is still limited at best. Some webmasters provide a text version of their website for search engines to index, and then allow users to see a Flash version. This, however, has several drawbacks as well – it’s easy to make errors, it doesn’t work consistently, and it will cost you more in web development fees.

Overall Usability

You’ll notice that the internet’s largest high-traffic websites simply avoid Flash altogether. Google, Yahoo, Microsoft, Ebay don’t utilize even the smallest bit of Flash content. This is because Flash sacrifices usability for aesthetics, which is not something that these large companies can afford to do. They want visitors to easily access all areas of their site, without fumbling around with annoying Flash menus or un-readable content. They also choose not to irritate visitors by using sound effects or music clips, which most people find to be nothing more an a nuisance.

Some might argue that Flash does not handicap a website’s usability, but I beg to differ. In most cases, Flash disables the “Back” button on internet browsers, meaning that users can have difficulty navigating on Flash-based websites. Furthermore, it does not easily allow for the implementation of “cookies” to remember a visitors previous activities or logins. It’s difficult to create a “content management system” (CMS) that works with purely Flash websites.

It’s also important to consider that not all users have Flash installed on their computers. Creating a separate, non-Flash site for those users without the plugin installed can be an added expense. Even if a user does have Flash, it’s possible that they’ll leave your website before the Flash content has even finished loading. Flash websites are typically much larger than their text-based counterparts can take significantly longer to load.

It’s Expensive

Bang for buck, Flash is not a wise choice. Creating Flash websites can be very time-consuming, which in turn means that they can be extremely expensive. In addition, Flash websites are often designed so that they’re very difficult to edit and manipulate in the future. This ensures that the original Flash designer is the only one able to update or make changes to your website. Unless you have money to burn, it’s much more economical to opt for a well-designed non-Flash website.

When It’s OK to Use Flash

You’ll notice that I said you should almost never use Flash. It certainly can be useful in some applications, as long as it is carefully and sparingly used. Using Flash content in place of images, for example, can be an effective way to “wow” users with animations and dynamic content. This is particularly useful in industries where creativity and dynamism are necessary (for an example, see the Boxless Productions Videography case study).

Unless you’re certain that Flash elements will enhance your image and won’t sacrifice usability, use of Flash should be avoided completely. After all, what good is an extremely expensive website that’s invisible to search engines and barely useable, maybe even annoying, to many of your visitors?

Mark Borland is the owner of Borland Studios Web Development. With over ten years of experience, he specializes in affordable web design and web marketing for individuals and small businesses.

Contact
Mark Borland
Tel: 250.413.7577
mark@borlandstudios.com


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